United Shore

QC SWAT Post Closing Specialist

United Shore
US-MI-Troy

THE GIG

Post-Closing Operations has a lot going on: its home to 5 different sub teams each of which performs a different function! We need a rock star Quality Control - SWAT Specialist to help our teams get better and functioning at the highest level! The QC – SWAT Specialist for Post-Closing Operations will be responsible for auditing previously reviewed loans and helping teams fill in additional production needs when needed.

WHAT YOU WILL BE DOING

  • Partnering with Post-Closing leadership to develop and execute ongoing Post Closing Quality Control plan.
  • Working on special projects to collect QC data on current topics of interest.
  • Formatting the content and delivering QC audit results for all Post Closing roles.
  • Communicating with team members on questions related to audit results.
  • Collaborating with the Post Closing leaders on coaching opportunities identified based on audit results.
  • Maintaining all QC data and reporting for Post Closing areas.
  • Learning all roles within Post-Closing Operations.
  • Performing production duties for teams in Post Closing to provide additional production coverage when necessary.

WHAT WE NEED FROM YOU

  • Must have excellent, advanced skills in MS Excel including formulas, pivot tables and macros.
  • Must be driven, analytical and a fast learner.
  • Previous mortgage knowledge is recommended, post-closing experience preferred.
  • Must be have great attention to detail to catch small mistakes.
  • Strong learning and analytical skills.
  • Attention to detail.
  • Ability to effectively summarize and present data.
  • Strong work ethic.
  • Excellent communication and team building skills to effectively communicate to all levels of the organization.

THE PLACE & THE PERKS

United Shore is a diverse group of over 2,000 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $23 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.

 

Here are just a few of the reasons you’ll love working here:

  • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
  • Work-life balance. Give us 40-hours and the rest is yours.
  • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
  • Free fruit, soft drinks, and coffee
  • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
  • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
  • 24/7 convenience store
  • Our very own Starbucks
  • Cool company events that always include a surprise or two
  • Lawn vouchers to concerts at DTE Energy Music Theater

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.

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