United Shore

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Wire Closing Specialist

Wire Closing Specialist

Business Unit 
United Shore
Location 
US-MI-Troy

More information about this job

THE GIG

Ensure all wire request are handled with elite client service, quality and production efforts. Maintaining our competitive SLAs throughout the day as well as ensuring delivery of wires accurately and timely.

WHAT YOU WILL BE DOING

  • Help in requesting wires, helping to balance wires to closing documents and ensure accuracy for a smooth funding process.  Troubleshoot escalated files or system issues
  • Maintain a high level of productivity, hitting daily goals and striving for excellence
  • Assist all internal and external clients on wire inquires
  • Monitor volume in queues, reporting, and other productivity resources
  • Maintain excellent client service levels and loan integrity at all times
  • Coordinate and maintain third party relationships as needed
  • Help to ensure we remain in compliance with state laws and regulations in our daily practices

WHAT WE NEED FROM YOU

  • High School Diploma
  • 2+ years mortgage experience
  • Exceptional communication (written and verbal) skills as well as analytical skills
  • Detail-oriented mind, who likes to troubleshoot and has an eye for numbers and detail
  • Strong ability to multitask effectively, work in fast paced, high sense of urgency environment
  • Proven ability to work successfully with a large team and help find solutions with a positive attitude and approach to all situations
  • Are you the obvious choice? Do you EXCEL at all 6 team member attributes and strive for excellence at all times in every aspect of your current role?

THE PLACE & THE PERKS

United Shore is a diverse group of over 2,200 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $30 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.

 

Here are just a few of the reasons you’ll love working here:

  • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
  • Work-life balance. Give us 40-hours and the rest is yours.
  • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
  • Free fruit, soft drinks, and coffee
  • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
  • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
  • 24/7 convenience store
  • Our very own Starbucks
  • Cool company events that always include a surprise or two
  • Lawn vouchers to concerts at DTE Energy Music Theater

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.

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