United Shore

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Development Specialist

Development Specialist

Business Unit 
United Shore

More information about this job


The Development Specialist will work with all Training Teams and business channel leaders. The Development Specialist will field requests for all business channels that need full trainings to aid the Training Team when they are at full capacity. The Development Specialist will also be fully versed in all training design software and processes. They will be required to do training development starting with a needs analysis through completion of a full training for any requesting team. The Specialist role will also own large, multi-channel projects from start to finish.


- Facilitate training as needed
- Write team member reviews for Leaders
- Facilitate Continuous Improvement training
- Develop new training courses
- Develop Academy content
- Attend and audit training
- Complete needs analyses
- Create course designs for requested training
- Collaborate with Training Facilitators to deliver relevant and business focused training
- Deliver full trainings when requested by training team or business leaders
- Analyze training team metrics to identify opportunities 
- Consistently hit their monthly goals 
- Maintain a positive attitude and exude confidence in their feedback
- Actively seek coaching and feedback
- Consistently go above and beyond training team members
- Live and breathe our values 


 -The position requires proficiency with the creation and implementation of computer based training content (using a number of authoring tools such as: Captivate, etc.)
-Candidate should have a high level of skill with Learning Management Systems and other training software/tools


United Shore is a diverse group of over 2,200 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $30 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.


Here are just a few of the reasons you’ll love working here:

  • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
  • Work-life balance. Give us 40-hours and the rest is yours.
  • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
  • Free fruit, soft drinks, and coffee
  • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
  • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
  • 24/7 convenience store
  • Our very own Starbucks
  • Cool company events that always include a surprise or two
  • Lawn vouchers to concerts at DTE Energy Music Theater


All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.

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