The Customer Care Servicing Liaison will be responsible for identifying communication and process improvement opportunities and implementing them within the Servicing Team and its vendors. The Liaison will track complaints and escalations and develop plans to improve processes and communications.
United Shore is a diverse group of over 2,500 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $30 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.
Here are some of the reasons you’ll love working here: