United Shore

  • Mortgage Content Developer

    Business Unit
    United Shore

    The Content Developer will be responsible for the on-boarding and coordination of new Team Members. The Content Developer will also be responsible for the mortgage job aids and procedure updates.  In addition they will be assigned special projects and also provide/assist with any training opportunities for the team.


    • Collaborating with the team members to assure up to date procedures and job aids
    • Completing special projects as needed
    • Working closely with the Training team to identify opportunities for various teams
    • Creating and maintaining a log of elements completed and providing detailed reports to leadership


    • 1+ years mortgage experience required
    • 1+ years previous experience in training, project management, and/or leadership required
    • Understanding of the entire mortgage process
    • Experience with procedure Writing
    • Proficient in MS Office; Word, Excel, PowerPoint, and Outlook
    • Excellent customer service skills
    • Strong written and oral communication skills
    • Strong analytical skills
    • Strong presentation skills
    • Ability to multi task in a fast-paced environment
    • Positive attitude
    • Ability to work independently
    • Strong aptitude in patience, flexibility, listening and collaboration
    • High School Diploma
    • This role requires on-site attendance


    United Shore is a diverse group of over 3,000 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $40 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace is home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.


    Here are some of the reasons you’ll love working here:

    • Free fruit, soft drinks and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch and a stationary food truck featuring $1 sliders
    • Wellness area including an in-house primary-care doctor’s office, full-time massage therapist and hair salon
    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Escape room for team-building activities
    • Indoor/outdoor putting greens


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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