United Shore

  • IT Quality Assurance Team Lead

    Business Unit
    United Shore

    You will be working side by side with other Quality Assurance Leaders to grow and evolve our QA team. You will be in the weeds with your QA team members helping them to remove roadblocks and create efficient testing plans. You will be communicating regularly with the Application Development Leadership team to improve and enhance all processes that impact testing.


    • Interviewing new team members
    • Mentor, grow and evaluate performance of current team members
    • Establish and evolve QA processes
    • Research and propose new technologies to improve the QA role with SR IT Leadership
    • Manage QA resources through collaboration with Scrum Masters, Team Leaders & Business Analyst Leaders
    • Help lead the initiative to have all QA team members perform automated testing
    • Set quality standards within the team



    • 5 - 10 years of IT experience
    • A Leader who has a Servant Leadership style and the ability to set a positive team culture
    • Experience with unit, integration, system, user acceptance, and regression testing
    • Demonstration of testing strategy creation and adherence
    • Experience developing test scripts from user stories
    • Maintain documentation for all testing activities
    • Work with the Business and technical teams to ensure issues are identified and resolved



    • Automated testing experience
    • Experience in mortgage industry
    • Experience working with SQL
    • Experience working in Agile Scrum environment
    • BS or BA degree in business, marketing, communications or computer science, or equivalent experience recommended


    United Shore is a diverse group of over 2,500 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $23 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.


    Here are just a few of the reasons you’ll love working here:

    • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
    • Work-life balance. Give us 40-hours and the rest is yours.
    • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
    • Free fruit, soft drinks, and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
    • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
    • 24/7 convenience store
    • Our very own Starbucks
    • Cool company events that always include a surprise or two
    • Lawn vouchers to concerts at DTE Energy Music Theater


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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