United Shore

  • Salesforce Administrator

    Business Unit
    United Shore

    The Salesforce Administrator will work in a fast paced, results-driven sales centric environment. This position will report directly to the Chief Digital Officer. 


    • User maintenance including but not limited to: setup, profiles, roles, permissions, and groups
    • Implement, administer, and maintain changes to Salesforce and related tools (e.g. call dialer, marketing cloud, mapping tool)
    • Manage data storage and licensing requirements
    • Work with the business to manage data in all sales tools to ensure accuracy, consistency and timeliness of updates
    • Identify, diagnose, and resolve technical problems, escalate and track problems appropriately
    • Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules
    • Assist the business with data development / management
    • Development of meaningful reports
    • Evaluate new Salesforce releases and apps, participate in plans for their implementation, and remain current with Salesforce administration best practices 
    • Pro-actively work on process improvements for enhanced user adoption
    • Create and maintain documentation on processes, policies, application configuration and help related materials for users as new applications or processes are developed



    • 2-3 years Salesforce administration experience.
    • Current Salesforce Certified Administrator.
    • Experience working with Microsoft Office applications.
    • Ability to interact with business users and translate business needs into solutions.
    • Ability to learn quickly and be comfortable asking questions and seeking answer.
    • High School Diploma, GED, or equivalent. College Preferred.
    • This position requires on-site attendance.


    United Shore is a diverse group of over 2,200 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $30 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.


    Here are just a few of the reasons you’ll love working here:

    • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
    • Work-life balance. Give us 40-hours and the rest is yours.
    • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
    • Free fruit, soft drinks, and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
    • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
    • 24/7 convenience store
    • Our very own Starbucks
    • Cool company events that always include a surprise or two
    • Lawn vouchers to concerts at DTE Energy Music Theater


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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