United Shore

  • IT Content Developer

    Business Unit
    United Shore

    The IT Content Developer plays a crucial role in the creation, development, and editing of content for learning experiences which close the gaps in skills, knowledge, and information of a targeted audience. The Developer focuses on how the training should be including the look, feel, organization and functionality. The Developer is expected to create and edit course, workshop and/or curriculum material for the Information Technology business channel. 


    • Communicate effectively in visual, oral and written form
    • Promote collaboration among the participants in a design project
    • Perform needs analysis when a training request is submitted
    • Design and develop new training courses, workshops, and curriculum
    • Design and develop Academy content
    • Validate and write accurate training documentation
    • Plan and execute on instructional design projects
    • Evaluate and assess instruction and its impact
    • Attend and audit trainings
    • Maintain a positive attitude and exude confidence in their feedback
    • Consistently hit their monthly goals
    • Facilitate trainings, as needed
    • Actively seek coaching and feedbacLive and breathe our values



    • Strong work ethic
    • Prior experience working with content and designing training for multiple methods of delivery
    • Demonstrates excellent written and verbal communication skills
    • Proven ability to collaborate with others
    • Demonstrates strong project management skills
    • Experience with using or managing an LMS
    • Advanced experience in Microsoft PowerPoint, Excel and Word
    • Must be detail-oriented
    • Must be comfortable with multi-tasking
    • Demonstrates professionalism and composure in high pressure situations and in meeting short deadlines


    • Experience in applying the A.D.D.I.E (or similar) process
    • Previous experience as a content developer
    • Previous training experience



    United Shore is a diverse group of over 2600 mortgage experts, sales superstars, tech gurus, marketing whizzes, and more – all working toward the same goals. We’re a $23 billion and growing, family-owned-and-operated company that still feels like family. We have an award-winning workplace that just happens to be home to the #1 wholesale mortgage lender in the country, United Wholesale Mortgage. We’re committed to a 40-hour workweek. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your goals.


    Here are just a few of the reasons you’ll love working here:

    • Be well here - Salta Direct is our in-house doctor’s office, available to all team members!
    • Work-life balance. Give us 40-hours and the rest is yours.
    • Generous benefits package including health and wellness, community involvement, personal and professional development, and rewards and recognition
    • Free fruit, soft drinks, and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch, sushi Mondays, and Mediterranean food.
    • State-of-the-art fitness center open 5 a.m.–11 p.m. daily
    • 24/7 convenience store
    • Our very own Starbucks
    • Cool company events that always include a surprise or two
    • Lawn vouchers to concerts at DTE Energy Music Theater


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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