United Shore

  • Systems Engineer

    Business Unit
    United Shore
    Location
    US-MI-Pontiac
  •  

    The Systems Engineer will work with internal and external clients to gather requirements, provide guidance, design and support of Windows Active Directory, storage and server platforms. This position requires a technical person that has a deep understanding of Microsoft and VMware technologies, good operational experience and the ability to isolate, analyze and resolve technical issues.

    WHAT YOU WILL BE DOING

    • Ensure the stable operation of our Windows server infrastructure including file and print services, GPOs, Terminal Services, Certificate Authorities, and licensing.  The candidate must have extensive Active Directory support experience and a strong general Microsoft application support background
    • Upgrade and install new hardware and software and components as needed.  Schedule installations and upgrades and maintain them in accordance with IT policies and procedures
    • Maintain our highly virtualized environment.  Manage VMware ESX and VMware View.  Experience with virtualization technologies such as HA, DRS, VMotion, resource pools, snapshots, SRM and all VMware best practices is preferred
    • Perform application and server tuning, backup, Disaster Recovery and support across production and pre-production environments in multiple physical locations
    • Provision server storage following industry best practices and monitor storage performance
    • Act as level IV support to infrastructure related issues
    • Work with automated monitoring solutions such as Solarwinds Orion to ensure maximum system uptime, performance and ensure our systems are right-sized for current and future needs
    • Develop and maintain documentation including server build docs, configuration standards and infrastructure architecture
    • Provide regular status reports on tasks accomplished, current issues and progress toward goals.  Maintain up-to-date documentation of system design, operation and procedure manuals
    • Leverage the use of workflow ticketing systems
    • Work closely with other members of Information Technology team to assist with project implementations and other tasks as requested
    • Participate in rotating on-call coverage or emergency response as needed

    WHAT WE NEED FROM YOU

    Required

    • 1-3 years’ experience in Information Technology, with 1+ years in a Systems Engineer role.
    • Extensive enterprise level Active Directory (GPO, DNS, Certificates, DHCP) and group policy administration experience
    • Hands-on experience in in updating, maintaining, and building Windows Servers, specifically 2008-2016
    • Azure/AWS/Google Cloud and/or cloud migration experience
    • 1+ years of engineer/admin experience in VMware ESX vSphere hypervisor. Must be well versed in HA, DRS, VMotion, resource pools, snapshots, SRM and all VMware best practices
    • Communicates both verbally and non-verbally and strong technical skills
    • Hands on experience with Cisco UCS servers and enterprise storage

    Preferred:

    • BS or BA degree in computer science, or equivalent experience.
    • Mortgage and/or Financial Services industry experience is highly preferred
    • Any recognized IT certifications considered a plus (MCP, MCSE, etc.)
    • Office 365 experience
    • Experience with IIS Web Server Deployment Best Practices
    • Experience with Pure Storage arrays

    THE PLACE & THE PERKS

    United Shore is a diverse group of over 2,500 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $30 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

     

    Here are some of the reasons you’ll love working here:

    • Free fruit, soft drinks and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch and a stationary food truck featuring $1 sliders
    • Wellness area including an in-house primary-care doctor’s office, full-time massage therapist and hair salon
    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Lawn vouchers to concerts at DTE Energy Music Theater
    • Escape room for team-building activities
    • Indoor/outdoor putting greens
    • Bicycle-sharing program with bike and jogging paths

    DISCLAIMER

    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.

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