United Shore

  • Mortgage Sales Instructional Designer

    Business Unit
    United Shore

    The Account Executive Content Developer will be working closely with the Sales Training Team to develop new training materials. The AE Content Developer will be expected to create PowerPoint presentations used in daily trainings and course materials.  The AE Content Developer will be specializing in creating content and revisions for our online learning management system. 


    • Develop new training courses as needed
    • Develop Computer Based Training content
    • Attend and audit trainings
    • Analyze training metrics to identify opportunities
    • Facilitate trainings as needed
    • Maintain a positive attitude and exude confidence in their feedback
    • Actively seek coaching and feedback
    • Consistently go above and beyond training team members
    • Live and breathe our values


    • 1+ years of experience designing training content for multiple delivery methods
    • Proficient in Microsoft Office including Outlook
    • Demonstrates excellent written and verbal communication skills
    • Experience with or managing a Learning Management System (LMS)
    • Knowledge of A.D.D.I.E (or similar) process - preferred
    • Excellent organizational skills
    • Ability to effectively multi-task
    • High Sense of Urgency with all tasks
    • Ability to stay positive and focused in a fast-paced environment
    • A creative mind with strong attention to detail
    • Driven and goal-oriented
    • High School Diploma
    • Onsite attendance required


    United Shore is a diverse group of over 3,000 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $40 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace is home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.


    Here are some of the reasons you’ll love working here:

    • Free fruit, soft drinks and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch and a stationary food truck featuring $1 sliders
    • Wellness area including an in-house primary-care doctor’s office, full-time massage therapist and hair salon
    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Escape room for team-building activities
    • Indoor/outdoor putting greens


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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