United Shore

  • Wire Closing Specialist

    Business Unit
    United Shore

    Ensure all wire requests are handled with elite client service, quality and production efforts. Maintaining our competitive SLAs throughout the day as well as ensuring delivery of wires accurately and timely.



    • Help in requesting wires, helping to balance wires to closing documents and ensure accuracy for a smooth funding process.  Troubleshoot escalated files or system issues
    • Maintain a high level of productivity, hitting daily goals and striving for excellence
    • Assist all internal and external clients on wire inquires
    • Monitor volume in queues, reporting, and other productivity resources
    • Maintain excellent customer service levels and loan integrity at all times
    • Coordinate and maintain third party relationships as needed
    • Help to ensure we remain in compliance with state laws and regulations in our daily practices


    • High School Diploma
    • Exceptional communication (written and verbal) skills as well as analytical skills
    • Detail oriented mind, who likes to troubleshoot and has an eye for numbers and detail
    • Strong ability to multitask effectively, work in fast paced, high sense of urgency environment
    • Proven ability to work successfully with a large team and help find solutions with a positive attitude and approach to all situations
    • Are you the obvious choice? Do you EXCEL at all 6 team member attributes and strive for excellence at all times in every aspect of your current role?


    United Shore is a diverse group of over 3,000 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $40 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace is home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.


    Here are some of the reasons you’ll love working here:

    • Free fruit, soft drinks and coffee
    • Gourmet cafeteria featuring homemade breakfast, lunch and a stationary food truck featuring $1 sliders
    • Wellness area including an in-house primary-care doctor’s office, full-time massage therapist and hair salon
    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Escape room for team-building activities
    • Indoor/outdoor putting greens


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job related instructions as requested by their supervisor, subject to reasonable accommodations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. United Shore Financial Services is an Equal Opportunity/Affirmative Action Employer.


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