United Shore

  • QA Trainer

    Business Unit
    United Shore
    Location
    US-MI-Pontiac
  •  

    Information Technology is one of the fastest-growing teams within United Shore and we need a rock star Trainer to get our team members up and running and functioning at the highest level! The Quality Assurance Technical Trainer will be responsible for progression of team members in our Quality Assurance Analyst role.  It will include training of our QAs in everything from technology (Selenium, C#, LoadRunner, PostMan, etc) to process and architecture.  It is an opportunity to leverage your technical and UWM experience to help make our QA team as strong as they can be.  We’re looking for someone who knows UWM technologies and architecture, and has a desire to help others. 

    WHAT YOU WILL BE DOING

    • Partnering with IT leadership to provide accurate, relevant, and effective training
    • Formatting the content and delivery of quality assurance training for IT team members
    • Partnering with subject matter experts (SME) in the development of materials to teach
    • Facilitating initial and ongoing training for IT team members
    • Exploring and utilizing relevant third party resources such as PluralSight
    • Cross-training IT team members on other roles within IT as necessary
    • Acting as a mentor to IT team members, providing 1-on-1 shadow/coaching sessions
    • Collaborating with fellow trainers within IT and other areas to help our teams fulfill their training needs

    WHAT WE NEED FROM YOU

    Required:

    • Experience using web based technologies (ASP.NET, JavaScript, CSS)
    • Relational database experience (SQL, Oracle)
    • Experience in developing, maintaining and supporting automated test suites and performance testing
    • Experience using Selenium
    • Strong work ethic
    • Experience with MS Word and PowerPoint
    • Good communication and team-building skills
    • Strong presentation and public speaking skills
    • This position requires on-site attendance 

    Preferred:

    • Previous training experience
    • Knowledge of the ADDIE model of training development 
    • Experience working in an Agile environment
    • Experience with testing UWM applications

    THE PLACE & THE PERKS

    United Shore is a rapidly growing, family-owned company that feels very much like family. Our team is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. And our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. We believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

    Here are some of the reasons you’ll love working here:

    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
    • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
    • Free fruit, soft drinks and coffee
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Escape room designed for team-building activities
    • Indoor/outdoor putting greens 

    DISCLAIMER

    All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.

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