United Shore

  • Secondary Support Specialist

    Business Unit
    United Shore

    The Secondary Support Specialist will support multiple teams within Secondary, with a primary focus on the transactional activities of the trading and pooling teams. The role will include data entry of trades, supporting the back office AOT & Gestation paperwork, daily reconciliation and confirmation of the margin call requests and tracking and documenting daily market data. Expected to perform multiple functions across the Secondary Marketing area, inclusive of routine operational work and trade support, with direct supervision.


    • Entering trade details daily to ensure accurate positioning when hedging the loan pipeline
    • Confirming trades with counterparties and resolving any discrepancies that may arise
    • Confirming and supporting any daily margin calls and monthly pair-offs
    • Inputting spec payups in QRM/shiplog
    • Processing the GNMA Gestation and Assignment of Trades (AOT) paperwork
    • Setting up new investors and supporting any investor requests for information
    • Supporting the production of Capital Markets related reports, including generating daily metrics and compiling information from multiple sources
    • Tracking market information from broker dealers to support the behavioral modelling team’s verification of mortgage market risk
    • Back-up to the cash trade activity
    • Updating processes & procedures, creating work flows & enhancing documentation


    • High School Diploma, College Degree in Business/Finance/Economics preferred
    • Intermediate experience using Excel, with ability to utilize PIVOTs, vLookup, & other analytical functions
    • Extreme attention to detail and the ability to follow established processes
    • Reliable and dependable with a strong willingness to learn
    • 1-2 years mortgage experience preferred


    United Shore is a rapidly growing, family-owned company that feels very much like family. Our team is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. And our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. We believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

    Here are some of the reasons you’ll love working here:

    • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
    • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
    • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
    • Free fruit, soft drinks and coffee
    • Convenience store featuring grab-and-go snacks
    • In-house Starbucks and indoor/outdoor café with Wi-Fi
    • Escape room designed for team-building activities
    • Indoor/outdoor putting greens 


    All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.


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