United Shore

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The Cloud Engineer will plan, implement and configure our Azure Environment.  Projects will involve using technologies such as Azure Web Apps, Azure Active Directory, Azure SQL Paas Services and Virtual Networks. This role is critical to streamlining processes and maintaining a production environment that keeps our business humming. Minimum five years experience as a Systems Engineer is required, including extensive experience with Cloud technology and Windows Server operations systems.
Business Unit
United Shore
We have an exciting opportunity for a Unified Communications Engineer to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Shore’s operations. You will ensure the stable operation of our enterprise Cisco Unified Communications systems using a Plan, Build, Operate model.
Business Unit
United Shore
We are looking for an energetic and self driven Cloud Administrator for our Systems Engineering team at United Shore.  As a Cloud Administrator, you will work side by side with our Cloud Engineers and Architects to build, configure and maintain our Azure environment.  Working knowledge of Azure Active Directory, Azure AD Connect and Privilege Identity Management preferred. 
Business Unit
United Shore
United Shore is seeking an Agile Coach who knows how to work with cross-functional Application Development teams in a fast-paced, agile environment. We're looking for someone who is passionate about Agile and constantly on the lookout for ways to improve existing conditions. If you’re a self-starter who’s not afraid to raise issues and drive change to remove barriers, we should talk.
Business Unit
United Shore
As a Team Lead at United Shore, you will work in a fast-paced, results-driven environment and be responsible for setting the direction for the telecom services team. You will be part of building and supporting an enterprise class Cisco Call Manager environment.  We are looking for the industry’s best people who, on top of unparalleled leadership and communication skills, possess exemplary development abilities.
Business Unit
United Shore
A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client service skills. As a Call Quality Assurance Specialist at United Shore, you will be responsible for monitoring team member/client phone calls, then sharing your reviews with team leads. This practice ensures our Client Service team members continue learning, improving and providing an exceptional client experience. 
Business Unit
United Shore
Are you comfortable in a mentoring role? As a Call Coach at United Shore, your job is to connect with Account Executives, while providing valuable guidance and encouragement. A typical day may consist of coaching Account Executive calls, facilitating role-plays to advance team phone skills, and providing feedback to team members and their leaders. This role requires a hands-on approach, and all Sales Coach Team Members will be expected to understand our coaching style.
Business Unit
United Shore
Our Welcome Associates will provide elite client service while answering all inbound calls promptly and accurately during scheduled shift. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries. 
Business Unit
United Shore
The Operations Call Coach will provide support and feedback to team members based on phone calls they have made to their clients.  The feedback will be given both on an individual basis and in small groups. Coaching will include best practices for processes, guidelines, and client service. The Call Coach will also be responsible for holding team members accountable to the action items identified in the coaching sessions. The Call Coach will be providing feedback to leadership while working directly with the Client Experience Team.
Business Unit
United Shore
A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client service skills. As a Call Scoring Specialist at United Shore, you will be responsible for monitoring team member/client phone calls, then sharing your reviews with team leads. This practice ensures our Client Experience team members continue learning, improving and providing an exceptional client experience. 
Business Unit
United Shore
Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Underwriting Call Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today.
Business Unit
United Shore
Our Welcome Associates will provide elite client service while answering all inbound calls promptly and accurately during scheduled shift. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries. 
Business Unit
United Shore
A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client service skills. As a Call Scoring Specialist at United Shore, you will be responsible for monitoring team member/client phone calls, then sharing your reviews with team leads. This practice ensures our Account Executives continue learning, improving and providing an exceptional client experience. 
Business Unit
United Shore

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