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The Security Officer is responsible for the protection, safeguarding, safety, and security of assets, property, team members, clients and all visitors at all United Shore locations. This Security Officer will be dressed in plain clothes, unarmed and use various telecommunications devices to call for assistance from fire fighters, police forces, and emergency medical services.
The Security Officer will also interview witnesses or victims to prepare case reports and testify in court if necessary and perform all appropriate related and unrelated duties, as directed by the Corporate Security Leader.
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Our Client Relationship Specialist’s at United Shore are imperative to our success in maintaining our #1 position in Wholesale Lending. These are the team members who are ensuring we are always delivering “Elite Client Service” on every single interaction our clients reach out to us with. We call this team “Pronto”, meaning prompt or quickly, and that is a promise we make to all of our clients who reach out to us. The Client Relationship Specialist is solely responsible for handling any Client Issues that are escalated whether it is thru a phone call, email, or our simple to use chat feature.
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Ensure all wire request are handled with elite client service, quality and production efforts. Maintaining our competitive SLAs throughout the day as well as ensuring delivery of wires accurately and timely.
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A Lending Support Specialist provides a number of different services to the lending process all while providing elite client service. In joining this team, you can learn various aspects of the loan process to gain knowledge for future growth within the company. Lending Support is divided up into 10 different teams that work together to verify every detail is flawless before the loan file enters the underwriting process. As a team member, you could be doing various responsibilities including reviewing files, verifying all documentation, and setting up loan files. This position requires ability to multitask and to thrive in a fast paced environment. This position is FULL TIME and REQUIRES a 40 hour work week.
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The main focus of the role would be to serve as our go to on Lock related functions. Processing manual locks, Lock related COC requests, and answering pricing related questions.
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The Team Lead for Trading & Modeling will have oversight of the Risk Management Function, inclusive of Trading, Outright Loan Sales, and Risk Modeling. Day-to-day engagement with team members to assist and guide any of the team functions as necessary, as well as serve as the primary back-up to the trader.
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The Secondary Marketing Analyst will be required to cover a broad area of responsibilities within Secondary Marketing, which may include best execution, pooling, model maintenance, and reporting and analysis. Expected to perform multiple functions across the Secondary Marketing area, inclusive of routine operational work, report building, and model maintenance, and trade support, with direct supervision.
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The Jr Trader will be required to cover a broad area of responsibilities within Secondary Marketing, which may include daily trading of pools and cash commitments, supporting the AOT & Gestation processes, entering trades into the risk management model and working with the modeler to maintain assumptions in QRM. Expected to perform multiple functions across the Secondary Marketing area, inclusive of routine operational work and trade support, with direct supervision.
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The Agency Loan Delivery shipper is responsible for managing a pipeline of pools/commitments that are to be sold on the secondary market. The job consists of uploading data files to the Agencies, clearing any exceptions, collaborating with QA/Risk, and meeting warehouse cut-off times for timely processing of our loan pools.
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Are you a pro at attention to detail? Our Collateral Review Specialist reviews and resolves defect notifications received from various internal and external sources to ensure timely loan sale and/or diminish exposure to repurchase risk.
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Do you have an eye for detail? The ability to catch what others don't? Are you a problem solver? This position requires you to review defects and reach out to external parties to correct the documents on closed loans.
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This is a fast paced position requiring strong attention to detail and good communication skills. You will be contacting the title company to receive the closing package back after the closing. Will also process the closing packages after they have been received from the title company.
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Do you have an eye for detail? The ability to catch what others don't? Are you a problem solver? This position requires you to review defects and reach out to external parties to correct the documents on closed loans.
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The Building Support Specialist is responsible for building maintenance both inside and outside the facility. In this role, one must be able to provide elite client service and have a strong sense of urgency.
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The Call Score Specialist will work with the Sales Training Team to assist with any new content development, training preparations, scheduling along with coaching Account Executive sales calls. While in the Call Score Specialist role you will become familiar with our call standards and coaching style. The primary focus of this role is to score and coach Account Executive calls, facilitate role-plays to advance the team’s phone skills, and provide feedback to the team member and their leaders.
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The Account Executive Content Developer will be working closely with the Sales Training Team to develop new training materials. The AE Content Developer will be expected to create PowerPoint presentations used in daily trainings and course materials. The AE Content Developer will be specializing in creating content and revisions for our online learning management system.
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The Operations Trainer is responsible for many different supporting teams that are one of the fastest growing areas within United Shore. Operations is home to over 650 team members, and more than 20 distinct roles. Our Operations Trainer will partner with teams all throughout Operations to deliver the training and reference materials our team members need. We need a rock star trainer who will work closely with members of the training team and leaders throughout Operations to develop and deliver training new and ongoing training. The Operations Trainer will be expected to create and maintain training materials, internal team process documentation, and job aids utilizing programs within the Microsoft suite like PowerPoint, Word, and Excel. The Operations trainer will also be responsible for creation and delivery of Initial, Ongoing and Continuous Improvement training for multiple roles throughout our Operations teams. The ideal candidate is someone who has a clear understanding of the mortgage lending process, is known for their high level of communication, and possesses advanced writing and computer skills.
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The Operations Content Developer is responsible for many different supporting teams that are one of the fastest growing areas within United Shore. Operations is home to over 650 team members and more than 20 distinct roles - our Content Developer will partner with all teams throughout Operations to deliver the training materials our team members need. We need a rock star team member who will work closely with other members of the Training team and leaders throughout Operations to develop training materials and Academy content. The Content Developer will be expected to create and maintain training materials, internal team process documentation, and job aids utilizing programs within the Microsoft suite like PowerPoint, Word, and Excel. Our ideal Content Developer is someone who has a clear understanding of the mortgage lending process, is known for their high level of communication, and possesses advanced writing and computer skills.
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A Mortgage Support Specialist provides a number of different services to the lending process all while providing elite client service. In joining this team, you can learn various aspects of the loan process to gain knowledge for future growth.
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The Verbal Verification of Employment Specialist is doing verbal verifications for employment of a potential borrower.